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Terms and Conditions:
Booking & Payments:
Upon receipt of your enquiry, South Surrey Candy Carts will confirm availability for your selected date via email. The date will be provisionally held for 14 days and confirmed once South Surrey Candy Carts have received your non-refundable deposit of £50.00.
We also require a fully-refundable £50.00 breakage deposit, due 4 weeks prior to your event, along with the remaining balance.
Payments can be made by cash, cheque or bank transfer.
Breakage Deposit:
We require a £50.00 fully-refundable breakage deposit, along with your balancing payment, due no later than 4 weeks prior to your event.
Assuming there is no loss or damage to either cart or accessories during the hire period, the deposit will be refunded within 7 days.
Any damage or missing items will be charged at the full replacement value, and this will be deducted from the deposit prior to refund.
Cancellation Charges:
If you have to cancel your booking within 6 weeks of your event, then you will be liable for 50% of the total order value.
If you have to cancel your booking within 2 weeks of your event, then you will be liable for 100% of the total order value.
Any cancellation before this time period will not be charged.
Should you wish to cancel your order with us then it must be done in writing and South Surrey Candy Carts must acknowledge receipt of this.
If for any unforeseen reason South Surrey Candy Carts is forced to cancel your order then you will be notified by email and all deposits and payments made will be refunded in full.
Delivery:
For services provided within a 10 mile radius of Chiddingfold, Surrey (GU8) delivery fees are included in the hire cost.
For events outside this area there is an additional delivery fee of £1.00 per mile, each way.
Sweet Cart Delivery/Set up:
It is the clients responsibility to seek permission from the venue and to ensure there is sufficient space for the candy cart.
The dimensions of the cart are: Width - 65cm, Length - 120cm, Full height when assembled - 195cm.
Once the sweet cart is set up it can only be moved by a representative of South Surrey Candy Carts.
Safety Information:
Clients should ensure that young children are supervised at all times around the candy cart. South Surrey Candy Carts can not be held responsible for safety issues which occur from the use of our cart or accessories, or from the consumption of confectionery at your event.
Allergies:
Please note that some confectionery may contain or have traces of nut or nut oils, or manufactured alongside products containing nuts.
South Surrey Candy Carts can not be liable for any issues resulting from food allergies.
A list of ingredients can be made available on request.
Photography:
South Surrey Candy Carts reserves the right to use any photographs taken of the cart for promotional purposes.
Making a booking with South Surrey Candy Carts denotes that you have read, understood and agree with these terms and conditions.
